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What if I receive damaged tires and wheels?
Answer:
Shipping and Damage Claims
If your shipment has arrived damaged, please contact The Tire Rack Customer Service Department at 888-541-1777 ext. 360. We will report the damage to the shipper and schedule a reshipment. The merchandise must be completely repackaged in the original packing for return. The shipper will inspect and pick up the damaged merchandise and return it to The Tire Rack.
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